{"id":46425,"date":"2017-08-23T00:00:00","date_gmt":"2017-08-22T15:00:00","guid":{"rendered":"https:\/\/gengo.com\/uncategorized\/gengo-global-sales\/"},"modified":"2019-10-22T16:43:12","modified_gmt":"2019-10-22T07:43:12","slug":"gengo-global-sales","status":"publish","type":"post","link":"https:\/\/gengo.com\/articles\/gengo-global-sales\/","title":{"rendered":"Gengo-d\u014d: Building a world-class sales team"},"content":{"rendered":"Gengo started with a novel idea and a single location in 2007. Today, we\u2019re a global community made up of over 50 team members, 21,000+ translators and thousands of clients in almost every country on Earth. For a company that\u2019s so inherently global, it also makes sense that our team doesn’t belong to any one nationality or country.\r\n\r\nThis month, we highlight our sales department made up of individuals spread across four different time zones. On a daily basis, they actively engage with prospects and support customer projects from start to finish. Let\u2019s take a look at the evolution of our sales program over the years.\r\n

Tokyo<\/h3>\r\nTokyo is where the company had its beginnings, and continues to be the site of our Japan sales team to this day. Back when we launched in 2009, we didn\u2019t even consider the possibility of a global sales team. But as we\u2019ve scaled, our team has adapted to accommodate a quickly growing customer base. And while our Japan sales team is still going strong to this day, much of the team is now based in other countries.\r\n

San Mateo<\/h3>\r\nWe learned early on that much like our global translator community, our customer base is comprised of brands of all different sizes, countries and industries.\r\n\r\nIn 2012, we opened our second office location in the Silicon Valley, the epicenter of the tech industry. Today, our San Mateo office serves as the main hub for the Gengo sales program.\r\n

London<\/h3>\r\nLast year, we made the decision to put our team where a large percentage of our customers are\u2014Europe. In London, we have sales representatives on the ground, attending key industry events and nurturing relationships with our EU-based partners and clients.\r\n\r\nThis close physical proximity to our European-based customers allows us provide quick and speedy support whenever needed.\r\n\r\n
\"Gengo

Sales Representative Mari Hosoi at Ecommerce Berlin in February 2017.<\/em><\/p><\/div>\r\n

Manila<\/h3>\r\nLast September, we opened our third office in Manila to meet the needs and expectations of our growing customer base and translator community.\r\n\r\nSince then, our Manila sales program has grown tremendously, with nearly a dozen individuals working around the clock to provide world-class service and support.\r\n\r\n
\"Gengo

L-r: Mark, Jeff and Stella hard at work in the Gengo Manila office.<\/em><\/p><\/div>\r\n

Tips for running a world-class sales team<\/h3>\r\nGrowing and managing an international team in multiple countries is by no means an easy feat. Having employees scattered throughout the world adds a new dimension of complexity. Fortunately, today\u2019s technology makes it much more accessible.\r\n\r\nSpencer, our Director of Global Sales, shares a few tips he\u2019s learned along the way:\r\n